BlackBeltHelp is your one-stop-shop for your Higher Educational and Personal Help Desk requirements. We have over 250,000 users that are supported annually on 24X7 basis. We have the tenacity and the expertise to resolve simple issues as well as complex ones such as PC, MAC, Password, Network, Hardware, Server, and Screen Issues etc.
Use the BlackBeltHelp Mobile App to connect with either your Institutions IT Service Desk, or if you have a Subscription, your personal Support representative.
What makes us better than the competition?
Customer Satisfaction > 93.7%
Average First Call Resolution > 95%
Average Answer Speed < 60 sec
We only hire technically sound resources
Our Strong Knowledge Base
CORE VALUES
Quality
Integrity
Innovation
Accountability
Collaboration